Workplace Literacy Comprehensive (Beginner)

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Course Overview

The WPL (Comprehensive) comprises of three modules – Beginner, Intermediate and Advanced. The four learning areas for the WPL (Comprehensive) modules are – Speaking, Listening, Reading and Writing. 

The Beginner’s module is targeted in helping adults acquire and apply basic language skills in their daily lives, both at home and at work. During the course, they will learn to apply simple oral and written communication using basic phrases and sentences. This course will specifically develop critical literacy skills required at the modern workplace to facilitate future career and training opportunities.

Course Objectives

At the end of the course, learners will be able to:

  • read and write letters, numbers, phrases and short sentences; 
  • understand and apply basic vocabulary and simple phrases for different contexts (eg. Home and Workplace). 
  • write basic personal information on forms and speak about one’s skills and experience; 
  • handle routine, entry-level jobs that involve basic oral and written communication in English.

Course Outline

Module 1: Getting Started (Greetings and Introductions)

  • Jobs and Skills
  • Hobbies and Pastimes
  • Work and Family Life
  • Module 2: Lifestyle

  • Staying Healthy
  • Shopping
  • Food and Drink
  • Module 3: Communication

  • Asking and Giving Directions
  • Asking and Giving Information
  • Phone Calls and Texts
  • Module 4: Home and Workplaces

  • Homes and Workplaces
  • Safety at Home and Work
  • Types of Learning and Training
  • Module 5: General Knowledge

  • Nationalities and Countries
  • Famous Persons in History
  • Technology in Our Lives
  • Module 6: Works and Jobs

  • Job Search and Application
  • Preparing for An Interview
  • Job Interview
  • Module 7: Personal and Professional Relationships

  • Families and Friends
  • Workplace Relationships
  • Customer Relationships
  • Methodology

    • Role play;
    • Pair work, small group and large group discussions;
    • Activity-based exercises;
    • Digitally facilitated learning;
    • Presentations;
    • Language practice and assessments

    Mode of Assessment

    All trainees for Workplace Literacy (WPL) are required to sit for a Pre WPL Assessment to evaluate their language proficiency in order to be placed into the right training level.
    After the completion of the training, all trainees are required to sit for a Post WPL Assessment to assess their improvements.
    The WPL assessments are computer-based.

    Modalities to be taken for assessment

    Reading, Listening, Speaking, Writing
    There is also a compulsory Core Grammar and Vocabulary component for the literacy assessment. Trainees will take the Core Grammar and Vocabulary component once per test package, regardless of the number of literacy skills in the package.

    Learning Hours

    Course Duration: 90 Hours
    E-Learning: 10 Hours


    The Candidate Report issued by British Council (Singapore)

    Course Content

    Expand All
    Module 1: Getting Started
    Module 2: Lifestyle
    Module 3: Communication
    Module 4: Workplaces
    Module 5: General Knowledge
    Module 6: Work and Jobs
    Module 7: Relationships
    Module 8: Final Practice
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